As a Field Services Engineer you will have the opportunity to work in a local area, with some of the latest technology and myriad clients in an organization that understands service and understands what you do!
We give you the tools you need to succeed; a car allowance (or in some instances a company vehicle) , a company cell phone, laptop, we take care of your gas, and offer a quick reimbursement system, etc., so you can focus on what you do best – work on top of the line machines and make your customers raving fans!
This is not a "road warrior" type role, as you'll focus mostly on local clients. But because of the various clients, this role will put you inside a different set of four walls most days.
Our turnover is and low and, in sum, we truly do believe this not only a great place to work, but also the best place for our employees' careers to thrive and grow.
Although not all inclusive, below are some more details:
The focus will be on Minnesota market and our office is located in Plymouth (but you don't have live near by, as you typically launch from home most days)
You'll be responsible for day to day field service which can include service, troubleshooting, installations and/or preventive maintenance.
Essential Duties include:
- Perform field service, installations or PMs as required.
- Resolve customer issues and provide sales support.
- Communicate effectively with a variety of different people.
- Represent Ellison Technologies professionally and ethically at all times, with all actions in line with business expectations.
- Take ownership of all service cases, projects, etc., and maintain all customer records and technical documentation.
- Other related duties as assigned.
What are we looking for?
Ideally someone with experience installing, maintaining and/or repairing C.N.C. machining centers and C.N.C. turning centers. With this experience we're looking for developed repair skills - focused on the mechanical, hydraulic and electrical aspects of your craft.
“The Ellison Way principles continue to drive our company forward. The Ellison Way principle of Adaptation will ensure that Ellison will evolve to further grow market share, strengthen our relationships with our key partners and our customers. The major focus moving forward must be on the development of Ellison’s most valuable resource – its people."
Graham Hooper (CEO)
"Ellison Technologies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.”